Restaurant Hostess
Full Time @CEN21 Hospitality posted 3 months ago in Hospitality & Tourism Shortlist Email JobJob Detail
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Job ID 10037
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Career Level Mid Career
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Experience 1-2 Years
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Gender Required Female
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Industry Hospitality & Accomodation
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Qualifications High school Degree (BAC)
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Required age 18 - 22 Years 23 - 25 Years 26 - 28 Years
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Employment Type Full Time
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No. of Openings 5
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Required Nationality Tunisian Egyptian Lebanese Moroccan
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Current residence required Any Location
Job Description
Responsibilities:
– Greet customers upon arrival and departures, making them feel welcome and valued.
– Manage reservations, waitlists, and seating charts.
– Seat guests at tables, taking into account special requests and preferences.
– Provide menus and answer questions about the restaurant and its offerings.
– Coordinate with servers and bussers to ensure efficient service.
– Handle phone calls and take reservations or answer questions.
– Maintain a clean and organized hostess stand and lobby area.
– Monitor the flow of guests and manage wait times during busy periods.
– Provide excellent customer service and respond to customer complaints or concerns.
Requirements:
– Excellent communication and interpersonal skills. (Bi-Lingual : French and English is Mandatory)
– Ability to work in a fast-paced environment.
– Basic math skills for handling cash and credit transactions.
– Familiarity with restaurant management software and systems.
– Ability to stand for long periods and move quickly as needed.
– High school diploma or equivalent required, certification in Hotel/Restaurant education is preferred.
Skills:
– Friendly and welcoming demeanour.
– Strong organizational and multitasking skills.
– Ability to work well under pressure.
– Attention to detail and accuracy.
– Ability to work as part of a team.